Right of withdrawal for consumers

Consumers have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day

• on which you or a third party other than the carrier designated by you took possession of the goods
• in the case of a partial delivery: on which you or a third party designated by you took possession of the last partial delivery or the last item.

To exercise your right of withdrawal, you must

The Better Days Project
Owner: Georgia Louise Tamlyn
Unterrain 11
6383 Erpfendorf
Austria
Email: info@thebetterdaysproject.at

by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You may use the sample withdrawal form below, but this is not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period .

Consequences of revocation

If you cancel this contract, we will reimburse you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.

For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.

We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

Return of goods

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract.

The deadline is met if you send the goods before the expiry of the fourteen-day period .

You shall bear the direct costs of returning the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to the following contracts:

• for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer

• for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery.

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

To:

The Better Days Project
Georgia Louise Tamlyn
Unterrain 11
6383 Erpfendorf
Austria
Email: info@thebetterdaysproject.at

I/we ( ) hereby revoke the contract concluded by me/us ( ) for the purchase of the following goods ( )

— Ordered on ( ) / received on (*)

— Name of the consumer(s)

— Address of the consumer(s)

— Signature of the consumer(s) (only if notification is made on paper)

- Date

(*) Please delete as appropriate.